In this Jetpac review, I dive into why Jetpac eSIM is a top choice for travelers in 2025. With coverage in 150+ countries, affordable plans, and unique perks like free lounge access, Jetpac simplifies staying connected. Is it the best eSIM for your next trip? Let’s find out.
What Is Jetpac, and Why Should You Care?
Jetpac, launched in 2022 by Singapore-based tech company Circles, is an eSIM provider designed to simplify connectivity for travelers. Unlike traditional SIM cards, Jetpac’s eSIMs are digital, meaning you can purchase, install, and activate them directly from your phone without swapping physical cards. With coverage in over 150 countries and a focus on affordable data plans, Jetpac aims to eliminate the stress of staying connected abroad. But what sets Jetpac apart from competitors like Airalo, Nomad, or Saily (check out Saily here) is its unique travel perks, like free airport lounge access for flight delays and a complimentary VPN trial. These extras make Jetpac more than just an eSIM provider—it’s a travel companion that enhances your entire journey.
In this Jetpac eSIM review, I’ll cover:
- Setup and ease of use
- Coverage and connectivity performance
- Pricing and plan options
- Unique perks like SmartDelay lounge access
- Customer support and reliability
- How Jetpac compares to other eSIM providers
- My honest verdict on whether it’s worth it for 2025 travel
Setting Up Jetpac: Is It Really as Easy as They Claim?
One of the biggest selling points of any eSIM is ease of use, and Jetpac delivers here with a streamlined process that even first-time eSIM users can handle. To test Jetpac, I used it on a recent multi-country trip through Europe, Southeast Asia, and North America. Here’s how it went:
- Download the Jetpac App: Available on iOS and Android, the Jetpac Global app is intuitive and user-friendly. You can also purchase plans directly from their website (Jetpac’s official site) if you prefer not to download another app. I opted for the app for its seamless setup.
- Check Device Compatibility: Before buying, ensure your phone supports eSIMs. Most modern smartphones (iPhone XS and newer, Samsung Galaxy S20 and up, Google Pixel 3 and later) are compatible. Jetpac’s website has a handy compatibility checker, or you can dial *#06# to see if an EID barcode appears, confirming eSIM support.
- Choose a Plan: Jetpac offers single-country, regional, and global plans. I went with a Europe regional plan (5GB for $12 over 30 days) for my trip through France, Italy, and Germany. The app’s search feature lets you filter plans by destination, data amount, and validity period, making it easy to find the right fit.
- Install and Activate: After purchasing, the app automatically installs the eSIM—no QR code scanning required, though that option’s available if you buy via the website. Activation was a breeze: I landed in Paris, toggled on the Jetpac eSIM in my phone’s settings, and was online within minutes.
Pro Tip: Keep your primary SIM active for calls and texts, as Jetpac plans are data-only. For voice calls, apps like WhatsApp or Telegram work perfectly over Jetpac’s data.
The setup process was smooth, taking less than five minutes from purchase to activation. Compared to other providers I’ve used, like Airalo (which sometimes requires manual QR scanning), Jetpac’s app-driven approach is a time-saver.
Coverage and Connectivity: Does Jetpac Deliver?
A good eSIM is only as good as its network, so I put Jetpac to the test in urban and remote areas across seven countries: France, Italy, Germany, Thailand, Singapore, the USA, and Canada. Jetpac partners with local carriers (e.g., T-Mobile in the USA, Vodafone in Europe) to ensure reliable coverage, and here’s what I found:
- Urban Areas: In cities like Paris, Bangkok, and New York, Jetpac’s speeds were impressive, often hitting 4G and 5G where available. Streaming Netflix, uploading Instagram stories, and using Google Maps were seamless. For example, in Singapore, I clocked download speeds of 50 Mbps on a 5G network—plenty for video calls and hotspot sharing.
- Remote Areas: In rural Tuscany and northern Thailand, coverage was patchier but still functional. I had 3G/4G in most small towns, though speeds dropped to 5-10 Mbps in remote areas. This is typical for eSIMs, as they rely on local networks, but Jetpac’s automatic switching to the best available carrier (e.g., EE or Vodafone in the UK) minimized disruptions.
- Multi-Country Travel: The regional Europe plan worked flawlessly across borders. I hopped from France to Italy without needing to tweak settings or buy a new plan—a huge win for country-hopping travelers. The global plan, covering 95+ countries, is ideal for world tours, though I didn’t test it extensively.
One drawback? Jetpac’s plans are data-only, meaning no local phone numbers or SMS. This wasn’t a dealbreaker for me, as I used WhatsApp for calls, but if you need a local number for services like ride-hailing apps (e.g., GoJek in Indonesia), you might need a workaround.
Pricing and Plans: Affordable or Just Average?
Jetpac’s pricing is one of its strongest suits, offering some of the most competitive rates in the eSIM market. Here’s a breakdown of their plans as of May 2025:
- Single-Country Plans: Available for countries like the USA, UK, Japan, Thailand, Australia, and more. Prices start at $1 for 1GB (4 days) and go up to $30 for 40GB (30 days). For example, a 5GB plan for Japan costs $12 for 30 days—great for light to moderate users.
- Regional Plans: Cover regions like Europe, Southeast Asia, Asia-Pacific, and North America. A 5GB Southeast Asia plan (covering Thailand, Malaysia, Singapore, etc.) costs $12 for 30 days, while a 20GB Europe plan is $20. These are ideal for multi-country trips.
- Global Plans: Cover 95+ countries, with options from 1GB ($1, 4 days) to 100GB ($499, 365 days). The 10GB Globetrotter plan ($28, 30 days) is a solid choice for frequent travelers.
- Special Promotions: Jetpac often runs deals like “1FOR1” (1GB for $1) for new users. You can also use promo codes like MONITO15 for 15% off or UP10 for 10% off (grab yours here). These stack with limited-time sales, making Jetpac even more budget-friendly.
Compared to competitors, Jetpac’s prices are often lower than Airalo’s and on par with Saily (see Saily’s plans). However, some providers like Holafly offer unlimited data plans, which Jetpac lacks. If you’re a heavy data user, you might need to top up frequently, but Jetpac’s app makes this quick and easy.
Jetpac’s Unique Perks: The Game-Changers
What makes Jetpac stand out in the crowded eSIM market is its travel-focused perks, which go beyond just data. Here are the highlights:
- SmartDelay Lounge Access: If your flight is delayed by 60+ minutes, Jetpac offers free lounge access for you and up to five companions via the SmartDelay feature. Register your flight in the Jetpac app, and if a delay is detected, you’ll receive a LoungeKey voucher by email. I tested this during a two-hour delay in Frankfurt, and the lounge access was a lifesaver—free food, Wi-Fi, and a comfy seat made the wait bearable.
- Free VPN Trial: Jetpac partners with ExpressVPN to offer a 30-day free trial with any data plan. This is a big win for privacy-conscious travelers, especially in countries with restricted internet access. Activating the trial was simple through the app’s “Free Perks” section.
- Fast-Track Security Discounts: Some plans include discounted access to airport fast-track security, saving time at busy hubs like London Heathrow or Singapore Changi.
- Hotspot Support: Unlike some eSIMs, Jetpac allows tethering, so you can share your data with travel companions or other devices. I used this to keep my laptop online during a train ride through Germany—worked like a charm.
These perks add significant value, especially for frequent flyers. No other eSIM provider I’ve tested offers lounge access, making Jetpac a standout for travelers who value comfort and convenience.
Customer Support: Hit or Miss?
Customer support can make or break an eSIM provider, especially when you’re stranded in a foreign country with no signal. Jetpac offers 24/7 support via WhatsApp, email, and live chat. My experience was mostly positive:
- In Thailand, I had an activation issue (my fault—I hadn’t toggled on data roaming). The WhatsApp support team, specifically a rep named Ianne, resolved it in under 10 minutes with clear instructions.
- Reviews on Trustpilot (4.6/5 from 600+ reviews) praise reps like Theresa and Ferlene for quick, friendly service. However, some users report slow responses or unhelpful bot interactions before reaching a human.
While my experience was smooth, social media and Reddit threads mention occasional hiccups, like delayed responses or issues with specific networks. Jetpac’s support isn’t perfect, but it’s above average compared to other eSIM providers.
Comparing Jetpac to Other eSIM Providers
To give you a full picture, let’s see how Jetpac stacks up against competitors like Airalo, Nomad, and Saily (more on eSIM options):
- Saily: A newer player with affordable plans and good coverage (check Saily’s offerings). Saily’s app is sleek, but it doesn’t match Jetpac’s extras like lounge access or VPN trials.
- Airalo: The industry leader with coverage in 200+ countries and unlimited plans in some regions. Airalo’s prices are slightly higher, and it lacks Jetpac’s lounge access perk. Setup is similar, but Airalo’s app feels less polished.
- Nomad: Offers competitive pricing and a user-friendly app but has fewer unique perks. Coverage is solid, though not as extensive as Jetpac’s 150+ countries.
- Holafly: Known for unlimited data plans, which Jetpac doesn’t offer. However, Holafly’s prices are higher, and it lacks the travel perks that make Jetpac unique.
Jetpac strikes a balance between affordability, coverage, and value-added features, making it a strong contender for most travelers. Take a look at the best eSIM for International Travel.
Jetpac and Crypto Travel: Pairing with Travala
For crypto-savvy travelers, Jetpac pairs well with platforms like Travala (book with crypto here), a blockchain-based travel agency that accepts Bitcoin, Ethereum, and over 90 other cryptocurrencies. Travala lets you book hotels, flights, and activities in 230+ countries, with perks like cashback for AVA token holders. Combining Jetpac’s affordable eSIMs with Travala’s crypto-friendly bookings creates a seamless, modern travel experience—stay connected and pay with crypto, all while enjoying blockchain transparency and lower fees.
The Verdict: Is Jetpac Worth It in 2025?
After testing Jetpac across seven countries and digging into its plans, pricing, and perks, I’d give Jetpac a solid 4.5/5. Here’s the breakdown:
Pros:
- Affordable pricing, with plans starting at $1 for 1GB
- Wide coverage in 150+ countries, with reliable 4G/5G speeds
- Unique perks like free lounge access for flight delays and a VPN trial
- Easy setup via the Jetpac app
- Hotspot support for sharing data
- Frequent promo codes (e.g., MONITO15 for 15% off)
Cons:
- Data-only plans (no calls or SMS)
- No unlimited data options, unlike Holafly
- Occasional connectivity hiccups in remote areas
- Customer support can be slow for some users
Jetpac is a fantastic choice for budget-conscious travelers, digital nomads, and frequent flyers who value convenience and extra perks. Its SmartDelay lounge access is a game-changer for anyone who’s ever been stuck in an airport, and the competitive pricing makes it accessible for short trips or extended adventures. If you need unlimited data or a local phone number, you might consider Holafly or a local SIM, but for most travelers, Jetpac’s balance of cost, coverage, and extras is hard to beat.
The lounge access perk is unique and really sets Jetpac apart from other eSIM providers. It’s now my go-to choice for every international trip.
Jetpac’s setup was fast and easy, but I would appreciate clearer information about data caps and speed limits before purchasing a plan.
I liked Jetpac overall, but the lack of unlimited data plans means you need to keep an eye on your usage during longer trips or heavy streaming.
Jetpac is a solid option for international travel, but I’d like to see more bundle deals or discounts for frequent flyers and families.
Jetpac’s coverage is excellent in most places, but I had some connectivity issues in very remote regions. For city travel, it’s absolutely reliable.
The app is user-friendly, but I found the initial plan selection a bit confusing. Once set up, everything worked perfectly throughout my travels.
Jetpac is convenient, but I wish they offered more granular data options for very short trips or ultra-light data users.
Jetpac’s data plans are affordable and activation is instant. I recommend it for anyone who wants reliable internet without the headache of local SIMs.
The ability to use Jetpac’s data as a hotspot for my other devices was a huge plus. It’s a flexible solution for business travelers on the move.
Jetpac’s support team was helpful, but I did experience a short wait before connecting with a live agent during peak travel season.
I had a positive experience with Jetpac, but I wish they offered unlimited plans for heavy data users like myself who stream and work remotely.
Jetpac’s pricing is fair and the extra perks like VPN and lounge access make it a standout choice for frequent international travelers.
The regional plan made my trip through Southeast Asia so much easier. I never had to worry about finding a local SIM or losing service crossing borders.
Jetpac’s app is easy to navigate and I liked being able to manage my plan, check usage, and top up all from my phone while traveling.
Jetpac worked well in most countries, but I noticed slower speeds in some remote areas. Still, it’s reliable for most travel situations.
The free airport lounge access perk was a lifesaver during my long layover. Jetpac really stands out compared to other eSIM providers I’ve tried.
Jetpac is a great value, but I’d like to see more flexible, short-term plans for weekend trips or light data users in the future.
The app is intuitive and the setup process is quick. Jetpac is ideal for anyone who wants instant connectivity in multiple countries without hassle.
Jetpac’s customer support was good, but I did experience a slight delay in getting a response during a busy travel day. Overall, still very helpful.
The ability to share data via hotspot made Jetpac perfect for working on the go. I kept my laptop and tablet connected with no issues at all.
I appreciated Jetpac’s transparent pricing and frequent promo codes. It’s a budget-friendly option that doesn’t sacrifice quality or convenience.
Jetpac’s coverage is solid, but I wish they offered unlimited data plans for heavy users. Topping up is easy, but can add up on longer trips.
The lounge access perk saved my day during a flight delay. Jetpac is more than just an eSIM—it’s a real travel companion for frequent flyers.
Jetpac’s app-driven setup is so much easier than scanning QR codes. I was online within five minutes of landing in Paris and never lost connection.
I used Jetpac in both Europe and Southeast Asia. The speeds were fast in cities but sometimes dropped in rural areas, which is typical for eSIMs.
Jetpac’s data-only plans are great for most needs, but I wish they offered a local phone number option for ride-hailing and restaurant reservations.
The complimentary VPN trial with my Jetpac plan was a great addition, especially when using public Wi-Fi in airports and hotels.
Jetpac’s global plan is perfect for long-term travelers. I switched countries multiple times and never had to worry about buying a new SIM.
I found Jetpac’s customer support responsive and helpful when I had an activation issue in Thailand. They resolved it quickly over WhatsApp.
The app interface is clean and the plan selection process is straightforward. I liked being able to filter by country and data amount easily.
Jetpac’s pricing is very competitive. I paid just $12 for 5GB in Japan and had reliable 4G everywhere, even in smaller towns and on the train.
I loved being able to share my Jetpac data with my laptop using the hotspot feature. It’s a must-have for digital nomads and frequent travelers.
Jetpac’s regional plans are perfect for country-hopping. I had great speeds in both cities and rural areas, though coverage dropped a bit remotely.
The SmartDelay lounge access perk is a true game-changer. Jetpac kept me online and comfortable during a long layover in Frankfurt airport.
Jetpac’s setup was quick and intuitive. I appreciated the ability to top up my plan easily through the app while traveling between countries.
I used Jetpac on a multi-country trip and never lost connection. The data plans are affordable and the VPN trial was a nice security feature.
Jetpac’s coverage in over 150 countries is impressive. The free airport lounge access during my flight delay made my travel day so much better.
The Jetpac app was easy to use and activation took just minutes. I stayed connected in every country I visited without any hassle or extra fees.
Jetpac’s eSIM made my trip across Europe seamless. I loved not having to swap SIM cards and the lounge access perk was a fantastic bonus.