What is Frontier Airlines?
Frontier Airlines is a low-cost American carrier that operates domestic and international flights primarily out of Denver, Denver International Airport. They offer a number of amenities, including low fares, mostly direct flights, and high-density seating on planes featuring up to 180 seats. Customers can also get additional benefits through their frequent flyer program.
Why do Frontier Cancel Flights Often?
Frontier Airlines typically cancel flights for one of two reasons. The first is due to operational considerations, such as bad weather or mechanical issues. The second reason is due to flight demand not meeting capacity, which sometimes occurs in the competitive low-cost airline market.
Cancellation Policies
When a flight is canceled, passengers can request a full refund of their ticket and any additional fees, such as checked baggage fees, or a replacement ticket on another flight. Frontier Airlines also offers a few other reimbursements to offset changes to travel plans, such as the free rebooking of a canceled flight and a referral point bonus for passengers whose flights were canceled.
Customer Service
Customers impacted by flight cancellations can contact the airport ticketing counter or Frontier Airlines customer service line for assistance. Customers should be sure to have their flight details handy and any questions or concerns about the flight cancellation ready to ask representatives. Complimentary meals may also be available to passengers whose flights were canceled, and in some cases, Frontier Airlines may be able to offer overnight accommodations.
Conclusion
Frontier Airlines is known for being a low-cost carrier, which sometimes leads to their cancellation of flights due to operational or demand issues. Passengers affected by flight cancellations can contact the airport ticketing counter or Frontier Airlines customer service line for assistance, and in some instances may receive meal vouchers and overnight accommodations.
