Nicest Airline in Europe

The “Nicest Airline in Europe” is an accolade presented to airlines that are considered to have the best overall customer experience in Europe. This award is based on an evaluation system focusing on safety, customer service, inflight amenities, and overall quality. The ranking is produced annually by the independent experts at Skytrax.

Skytrax Rating

Skytrax is an airline review and ranking organisation that evaluates airlines from around the world. The organisation uses an evaluation system to rate the quality of airline services, including customer service, safety, inflight amenities, and overall quality. The airline ratings are based on the opinions of millions of customers and aviation experts who regularly fly in these regions.

Qualifying Airlines

The airlines eligible for the Nicest Airline in Europe award must have a four or five star rating from Skytrax. They must also have a high satisfaction rating in customer service and must not have had any major safety incidents in the past year. The airlines must also provide a wide range of inflight amenities to enhance customer satisfaction.

Award Winner

The award for the “Nicest Airline in Europe” is given out annually at the Skytrax World Airline Awards. The 2020 award winner was Austrian Airlines. Austrian Airlines achieved the highest marks in customer service, inflight amenities, and overall quality. They also scored highly in safety, despite some recent safety concerns.

Conclusion

The “Nicest Airline in Europe” award is presented to those airlines that excel in safety, customer service, inflight amenities, and overall quality. The award is based on the ratings of millions of passengers and aviation experts and is judged annually by Skytrax. Austrian Airlines was the 2020 recipient of the award due to their superior customer service, inflight amenities, and overall quality.

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